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First rate service with friendly and efficient cleaners who are willing to go that extra mile that makes all the difference.
Arthur M (Facebook)
This is the second occasion we have used Gleamz for the same job. On arrival, the cleaners set to work straight away and not only were they efficient in their role, they were also extremely pleasant to have on our property. We will have no hesitation in using Gleamz services again and would recommend them to anyone.
Mr M Myserson
Exceptional service and Eco Friendly products. What's not to love!!
K Tisdale
Frequently asked questions about Gleamz Cleaning
How long is a cleaning session?
Our minimum cleaning session is two hours but you can have that as often or as little as you need - it could be weekly, two weekly or four weekly as needed by you.
How do I pay?
You generally pay the cleaner in cash each time they come. You can pay the agency fee either in cash or by BACS, standing order or direct debit. If you prefer not to pay cash to the cleaner, we can arrange for you to pay their fee by BACS to our Client Account to be held on their behalf by us.
Do you do office cleaning?
Yes we do. Our award winning team provides office cleaning services to firms both large and small across the Wirral. Contact us for information on our eco-friendly and individually tailored services.
Will I always get the same cleaner?
We will introduce you to cleaners we think are right for you. If you are happy with the cleaner or cleaners we introduce to you, that cleaner will then be assigned for your regular cleaning. Another cleaner will come only if your cleaner is sick or absent.
Do I need to leave instructions for the cleaner?
We recommend that you give cleaners clear instructions about the tasks you require completing expecially when they are new to you or if it is a one off clean.
What happens if I need to cancel a clean?
We ask that you notify our office at least 7 days in advance of any cancellations and we will agree to cancel or reschedule your clean. For cancellations less than 3 days in advance, Gleamz reserve the right to make the following charges:
- Less than 24 hours notice 100% service charge
- Less than 72 hours notice 50% service charge
In the event that access to your property can't be gained by the gleamz cleaners because of your failure to make reasonable arrangements, we reserve the right to charge 100% of the fee for that session.
In the event that a one off clean is cancelled, any deposit paid will be non-refundable if the cancellation is made with less than 72 hrs notice.
Do I need to supply equipment and cleaning products?
Our cleaners will bring all necessary eco-friendly cleaning products with them. If required, equipment can also be provided although we recommend using customers own to reduce the risk of transferring such things as pet hair from one place to another.
Are you covered by insurance?
Gleamz carries full public liability insurance.
Do I need to be home when the cleaner comes?
No. Our cleaners are trusted key holders for customers. If you choose to give them a key, they can visit at a time to suit you whether or not you are home. Alternatively, you may choose to be there when they arrive and then leave them to lock up when they finish.
How much does your cleaning service cost?
Minimum charge for our regular cleaning service is for 2 hours cleaning. For one off cleaning our minimum charge is for 4 hours. Carpet and upholstery cleaning prices are available on request and are dependent on condition of carpets and cleaning method to be used. Please contact us for individual quotes and estimates.
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Tel: 07985 645396
Email: admin@gleamzcleaning.co.uk
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“Our mission is to provide high quality services to anyone who needs a fresh clean home at a reasonable price. Our focus is on the customers’ needs, tailoring plans and services to best fit those needs. We will deliver quality, care and consideration with every service.”
